Privacy policy
What we store
Your account details (name, brand, email, hashed password), your subscription status via Stripe, your credit history, and the images you upload or generate. We never store card numbers — payment runs entirely through Stripe.
What we use it for
Operating your studio: generating imagery, tracking your credit balance, billing, and support. Uploaded reference images are sent to our AI engine partners (e.g. fal.ai) solely to produce your output.
What we don't do
We don't sell your data, we don't train models on your uploads, and we don't show your private models or campaigns to other customers.
Your rights
Under GDPR you can request access, correction or deletion of your data at any time — write to hello@framai.dk. Deleting your account removes your personal data and private models; generated images already delivered to you are yours to keep.
Uploads & retention
Reference images you upload (garments, moodboards, accessories) are stored only to produce your output and are deleted automatically after 90 days. Your generated campaign images are yours and stay in your archive. We keep no more data than we need — smaller storage also means a smaller energy footprint.
Cookies
Functional cookies only: your sign-in session and your language/currency choice. No tracking or advertising cookies.
Last updated: July 2026